Privacy Policy

At TurboNest, your privacy matters as much as the products we ship. This Privacy Policy explains what information we collect when you visit or buy from turbonest.net, how we use it, and the choices you have. By using our store, you agree to the practices described below.

Information We Collect

When you browse or place an order, we collect the following types of information:

• Order & account information — your name, email, shipping and billing address, and phone number.
• Payment information — processed securely by our payment providers. We never see or store your full card number.
• Device & usage data — IP address, browser type, pages viewed, and the links you click, collected automatically through cookies and similar technologies.
• Communications — messages you send us by email, chat, or contact form.

How We Use Your Information

We use the information we collect to:

• Process, fulfill, and deliver your orders, including sending order and shipping confirmations.
• Provide customer support and respond to your requests.
• Detect and prevent fraud or abuse and keep our store secure.
• Improve our products, website, and shopping experience.
• Send you marketing emails about new products and offers — only if you opt in. You can unsubscribe at any time.

Cookies & Tracking

We use cookies to keep your cart working, remember your preferences, and understand how our store is used. You can control or disable cookies in your browser settings, though some features may not work properly without them.

Sharing Your Information

We do not sell your personal information. We share it only with trusted partners who help us run our business, such as:

• Our e-commerce platform (Shopify) that powers this store.
• Payment processors that handle your transactions.
• Shipping carriers and fulfillment partners that deliver your orders.
• Analytics and marketing providers, where permitted.

We may also disclose information when required by law or to protect our rights, customers, or business.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing. To exercise any of these rights, just email us — we’re happy to help.

Data Security

We use industry-standard safeguards, including SSL encryption, to protect your information. While no method of transmission over the internet is 100% secure, we work hard to keep your data safe.

Children’s Privacy

Our store is not intended for children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Significant changes will be posted on this page.

Contact Us

Questions about your privacy or this policy? Email us at support@turbonest.net and we’ll get back to you within 24 hours.