Shipping Policy

Fast, tracked, and reliable — here’s how we get your TurboNest order to your door.

Order Processing

Orders are processed and dispatched within 24 hours on business days. Orders placed on weekends or holidays ship the next business day. You’ll receive a confirmation email with tracking as soon as your order is on its way.

Shipping Rates & Free Shipping

• Free standard shipping on all orders over $60.
• For orders under $60, a flat shipping rate is calculated at checkout.
• Any duties or taxes, where applicable, are shown before you pay.

Delivery Times

Estimated delivery after dispatch:

Delivery times are estimates and may vary due to carrier delays, customs, or peak seasons.

Order Tracking

Once your order ships, we’ll email you a tracking number. You can follow your package every step of the way. Please allow up to 48 hours for tracking to update.

International Shipping

We ship worldwide to most countries. International orders may be subject to import duties or taxes set by your local customs office, which are the responsibility of the customer.

Shipping Delays

Occasionally, factors outside our control — weather, customs, or carrier issues — can cause delays. If your order takes longer than expected, reach out and we’ll track it down for you.

Wrong or Incomplete Address

Please double-check your shipping address at checkout. We’re not responsible for orders shipped to an incorrect address provided by the customer. If you spot a mistake, contact us right away and we’ll try to update it before dispatch.

Lost or Stolen Packages

If your tracking shows delivered but you can’t find your package, check with neighbors and your local carrier first. If it’s still missing, contact us and we’ll help resolve it.

Contact

Questions about your shipment? Email support@turbonest.net — we reply within 24 hours.